Every company needs a reliable, stable information system that does not create difficulties for management and employees or disrupt work processes.

With pressure to reduce costs while maintaining high service quality, many companies choose outsourcing, engaging external business partners for system maintenance and user support.

Akson's team of experts can maintain your system and support your users.

Maintenance agreement

A maintenance agreement ensures the ongoing availability and responsiveness of appropriately qualified experts. It usually covers a defined scope of work for a fixed fee, which may be based on the number of users or services.

Services

Our maintenance agreements provide business partners with the following services:

• Server maintenance,
• Workstation maintenance,
• Database maintenance,
• Intranet portal maintenance,
• Network equipment maintenance,
• Backup system maintenance,
• Email system maintenance,
• Security and antivirus system maintenance,
• On-site support at the customer's premises,
• Remote support through remote access,
• Working with external partners to introduce new technological solutions.

Remote backup

Remote backup is a secure off-site archiving system. In the event of a disaster such as fire, flooding, theft or lightning, your data remains safe and can be restored at any time. Your data is stored at highly protected remote locations in Slovenia.

Advantages of the remote backup system

• Fully automated backup creation for the entire company,
• Cost efficiency, with no initial hardware or software purchasing costs,
• Secure, encrypted data transfer to a remote location,
• Consistency checks on transferred files,
• Automatic notifications about transferred files.